Terms & Conditions

CharpstAR provides technology that helps businesses present their products as immersive, interactive experiences. This includes 3D product viewers, modular and colour configurators, web-based augmented reality (WebAR / “view in your space”), virtual try-on, AI-assisted scene imagery and related tools, together with the website at charpstar.co (collectively, the “Services”).

The specific features, deliverables, usage limits and commercial terms that apply to you are set out in the order, proposal or written agreement you enter into with us (an “Order”). Where an Order conflicts with these Terms, the Order prevails.

You must be at least 18 years old and able to form a binding contract to use the Services. If we provide you with account credentials or access keys, you are responsible for keeping them confidential and for all activity that takes place under your account. Please notify us promptly at hello@charpstar.co if you believe your access has been compromised.

Subject to these Terms and your Order, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your own internal business purposes. We may update, improve or change the Services from time to time.

You agree not to, and not to permit anyone else to:

• use the Services in breach of any applicable law or third-party right;
• upload or display content that is unlawful, infringing, defamatory, or that you do not have the rights to;
• copy, modify, reverse-engineer, decompile or attempt to extract the source code of the Services, except to the extent permitted by law;
• resell, sublicense or make the Services available to third parties except as expressly permitted;
• interfere with, overload or attempt to gain unauthorised access to the Services or related systems; or
• remove or obscure any proprietary notices.

You retain all ownership of the product data, 3D models, images, text, trademarks and other materials you or your end users provide or generate through the Services (“Your Content”). You grant us a worldwide, royalty-free licence to host, store, process, reproduce and display Your Content solely as needed to provide and improve the Services. You are responsible for ensuring you have all rights and permissions necessary for Your Content and its use with the Services.

The Services, including the CharpstAR platform, software, viewers, configurator engine, documentation, designs and the “CharpstAR” name and logo, are owned by CharpstAR AB or its licensors and are protected by intellectual-property laws. Except for the rights expressly granted to you, no rights are transferred. Any feedback you give us may be used without restriction.

The Services rely on, and may link to or integrate with, third-party providers (for example hosting, content delivery, email delivery and analytics). Your use of those third-party services may be subject to their own terms, and we are not responsible for them.

Where the Services are provided on a paid basis, the fees, billing cycle and payment terms are set out in your Order. Unless stated otherwise, fees are exclusive of VAT and other applicable taxes, which you are responsible for paying.

We work hard to keep the Services available and reliable, but we do not guarantee uninterrupted or error-free operation. We may carry out maintenance, and we may modify or discontinue features. Where a change is material and adverse to a paid Service, we will use reasonable efforts to let you know.

To the maximum extent permitted by law, the Services are provided “as is” and “as available”, and we disclaim all implied warranties, including fitness for a particular purpose and non-infringement.

To the maximum extent permitted by law, neither party is liable for any indirect, incidental or consequential loss, or for loss of profits, revenue, data or goodwill. Subject to mandatory Swedish law, our total aggregate liability arising out of or related to the Services will not exceed the amounts paid by you to CharpstAR for the Services in the twelve (12) months preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to indemnify and hold CharpstAR harmless from claims, damages and reasonable costs arising from Your Content or from your breach of these Terms or applicable law.

We may suspend or terminate your access if you materially breach these Terms or if required by law. You may stop using the Services at any time. On termination, the rights granted to you cease, and any terms that by their nature should survive (such as intellectual property, disclaimers, liability and governing law) will continue to apply.

These Terms are governed by the laws of Sweden, without regard to its conflict-of-laws rules. The courts of Sweden, with the Stockholm District Court (Stockholms tingsrätt) as the court of first instance, will have jurisdiction over any dispute, subject to any mandatory consumer-protection rights you may have.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above, and significant changes may be communicated to you directly. Your continued use of the Services after an update means you accept the revised Terms.

Questions about these Terms? Contact us at hello@charpstar.co or by post at CharpstAR AB, Cylindervägen 12, Cylindertornet, 131 52 Stockholm, Sweden.